Privacy Policy

Lustrumo ("we", "us", "our") operates the lustrumo.com.au website and related tools. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information you provide: When you use our contact form, subscribe to email alerts, or create an account, we collect your name, email address, and any message content you submit. Automatically collected: We collect standard web analytics data including pages visited, time on site, browser type, and approximate location (country/state level). We do not use this data to identify individuals. Deal Checker data: When you submit a URL to our Deal Checker tool, we fetch the publicly available product page to extract pricing and specification data. We do not store the URLs you submit beyond the current session unless you create an account.

We use collected information to: • Provide and improve our jewellery intelligence tools • Send price alerts and market updates (if you subscribe) • Respond to enquiries submitted via our contact form • Generate aggregate market analytics (no individual data is shared) • Maintain platform security and prevent abuse

We do not sell your personal information. We may share data with: • Supabase (database hosting — data stored in Australia/US regions) • Vercel (website hosting) • Analytics providers (aggregate, anonymised data only) We do not share personal data with jewellery retailers or any third party for marketing purposes.

We use essential cookies for site functionality (session management, locale preferences). We use analytics cookies to understand how our tools are used. You can disable non-essential cookies in your browser settings without affecting core tool functionality.

Contact form submissions are retained for 12 months. Email subscriptions are retained until you unsubscribe. Analytics data is retained in aggregate form indefinitely. Account data is retained until you request deletion.

Under the Australian Privacy Act, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Unsubscribe from marketing communications at any time To exercise these rights, contact us at privacy@lustrumo.com.au.

We use industry-standard security measures including encrypted connections (HTTPS), secure database access controls, and row-level security policies. We do not store payment information — all payments are processed by Stripe.

For privacy-related enquiries: Email: privacy@lustrumo.com.au Lustrumo Australia